Admin Login
Index:

  1. Introduction
  2. Illegal Activities
  3. Electronic Mail
  4. Security, Privacy and "Hacking"
  5. Usenet Newsgroups
  6. Censorship and Adult Materials
  7. Miscellaneous
  8. Bandwidth/Network Traffic and Other Limitations
  9. Updates
  10. Questions and Complaints

Acceptable Use Policy

Fauquier Communication Centre Society may modify this "Acceptable Use Policy" at any time without notifying its users. For this reason, Fauquier Communication Centre Society users should consult the Fauquier Communication Centre Society website (www.arrowbridge.ca/policy.php) regularly to ensure that their actions are in compliance with the most recent version of the "Acceptable Use Policy". In the event of any conflict between this "Acceptable Use Policy" and the Fauquier Communication Centre Society Terms and Conditions of Use, this "Acceptable Use Policy" will govern.

You agree that, if any portion of this Policy is held invalid or unenforceable, that portion will be construed consistent with applicable law as nearly as possible, and the remaining portions will remain in full force and effect.

Fauquier Communication Centre Society provides a variety of Internet Services (the Services) to residences and businesses (the Customer).

 

1.0 Introduction

1.1 This Acceptable Use Policy is designed to foster an online environment of mutual respect in which everyone is able to enjoy the benefits of Fauquier Communication Centre Society . We believe that the restrictions set out in this Acceptable Use Policy represents a fair balance between the freedom of the individual and the need for some basic rules to ensure that Fauquier Communication Centre Society’s Internet access is not used in an abusive or illegal way.

1.2 Fauquier Communication Centre Society users are responsible for ensuring that their accounts are used in accordance with this Acceptable Use Policy. If Fauquier Communication Centre Society has reason to suspect that a user, or anyone using a user’s account, is violating this Policy, then the account in question may be suspended pending an investigation. If, after an investigation, Fauquier Communication Centre Society determines that an account has been used in violation of this Policy, Fauquier Communication Centre Society may, in its discretion, terminate the user account.

If you do not agree to abide by this Acceptable Use Policy please notify Fauquier Communication Centre Society Customer Service immediately at accounts@arrowbridge.ca

1.3 Fauquier Communication Centre Society does not actively monitor its user’s use of its services. We rely on our users to govern themselves and to protect the integrity of the network by reporting any violations of this Acceptable Use Policy to accounts@arrowbridge.ca

1.4 Fauquier Communication Centre Society has the right, but not the obligation, to investigate any violation or alleged violation of this Acceptable Use Policy, including the right to examine any information or material on Fauquier Communication Centre Society’s servers.

1.5 Fauquier Communication Centre Society has the right, but not the obligation, to remove any content that it deems, in its sole discretion, to be in violation of any part of this Acceptable Use Policy.

1.6 Fauquier Communication Centre Society has the right, but not the obligation, to take any steps it deems necessary to prevent violations of this Acceptable Use Policy from occurring.

1.7 The failure of Fauquier Communication Centre Society to enforce this Policy, for whatever reason, shall not be construed as a waiver of any right to do so at any time.

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2.0 Illegal Activities

Fauquier Communication Centre Society users must not use Fauquier Communication Centre Society to encourage, facilitate or engage in any illegal activities, including, without limitation:

  • defamation: posting or transmitting any material which is defamatory under any applicable law;
  • fraud: posting or transmitting any information that you know or ought to know is false, and that you intend others to rely on;
  • unlawful material: posting or disseminating unlawful material
  • false advertising: posting or transmitting any advertising or promotional materials that contain false, deceptive or misleading statements, claims or representations;
  • copyright violation: posting or transmitting any information, software, photograph, video, graphic, music, sound and other material in violation of another person’s copyright; and
  • trade-mark violation: posting, transmitting, displaying or using any words or symbols that violate any other person’s rights in its trade-mark or trade-name.

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3.0 Electronic Mail

3.1 Fauquier Communication Centre Society users must not use Fauquier Communication Centre Society e-mail to:

  • send unsolicited bulk e-mail (so-called "Spam");
  • send, or cause to be sent, large volumes of unsolicited e-mail to a single or multiple people or entities (so-called "E-Mail Bombing");
  • repeatedly send e-mail to any person or entity who does not wish to receive it. If a recipient asks to stop receiving e-mail from a Fauquier Communication Centre Society user, then that Fauquier Communication Centre Society user must not send that person further e-mail; and
  • subscribe to any e-mail list or service on behalf of a third party without that third party’s consent.

3.2 Fauquier Communication Centre Society users must not engage in any of the activities described in paragraph 3.1 from another provider’s e-mail service and use a Fauquier Communication Centre Society account as an e-mail return address or "drop" for responses.

3.3 Fauquier Communication Centre Society users must not forge, alter or remove any e-mail header.

Any e-mail address at the arrowbridge.ca domain is property of Fauquier Communication Centre Society and may be terminated or re-assigned without notice.

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4.0 Security, Privacy and "Hacking"

The Customer is responsible for any misuse of the Services that originate from their account, even activities committed by any friend, family, co-worker, employee, guest or anyone with access to the account. Customers must ensure that others not gain unauthorized access to the Services.

4.1 Fauquier Communication Centre Society users must not:

  • disrupt or interfere with the normal operation of Fauquier Communication Centre Society systems, networks, or activities in any way that adversely affects the ability of other people, or systems to use Fauquier Communication Centre Society services or the Internet, including, but not limited to:
    • denial of service attacks;
    • flooding of networks;
    • attempts to overload a service; and
    • attempts to cause system crashes,
    or attempt to do so; or
  • use any unauthorized program to connect the user to any Fauquier Communication Centre Society Internet Relay Chat ("IRC") server, including, but not limited to, IRC bots or clonebots;
  • gain access or attempt to gain access to the private systems or data of Fauquier Communication Centre Society, without the prior consent of Fauquier Communication Centre Society.

4.2 Fauquier Communication Centre Society users must not use their Fauquier Communication Centre Society accounts to:

  • circumvent or attempt to circumvent security or authentication systems on any host, network hardware, or user accounts, including, but not limited to, logging into any server, account or network without authorization and electronically probing the security of any system or network; or
  • disrupt or interfere with the normal operation of any system or network operated by any third party, or attempt to do so.
  • gain access or attempt to gain access to the private systems or data of Fauquier Communication Centre Society, or any third party without the prior consent of Fauquier Communication Centre Society or the third party.

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5.0 Usenet Newsgroups

5.1 Fauquier Communication Centre Society users must not:

  • post a single article or substantially similar articles to an excessive number of newsgroups, or cross-post to an excessive number of newsgroups;
  • post articles on a newsgroup which are off-topic according to the newsgroup charter;
  • post binary or encoded binary files to newsgroups not specifically designated for that purpose;
  • post commercial messages on a non-commercial Fauquier Communication Centre Society newsgroup without prior approval from Fauquier Communication Centre Society;
  • engage in any of (a), (b), (c) or (d) from a provider other than Fauquier Communication Centre Society and use an account on Fauquier Communication Centre Society as an e-mail return address or "drop" for responses, or
  • engage in any of (a), (b), (c) or (d) from a provider other than Fauquier Communication Centre Society for the purpose of drawing attention to a service hosted by or on Fauquier Communication Centre Society’s network.

Fauquier Communication Centre Society reserves the right to discontinue access to any Usenet newsgroup at any time and for any reason.

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6.0 Censorship and Adult Materials

Fauquier Communication Centre Society believes in freedom of expression and the right of individuals to decide for themselves what they want to see and listen to. We do not believe it is the place of an ISP to censor or regulate the Internet. However, users must not use Fauquier Communication Centre Society to transmit or post any information or image that is criminally obscene or otherwise prohibited under any applicable law.

Fauquier Communication Centre Society assumes NO responsibility for Internet content available through the Services. Customers are responsible for restricting access to sexually explicit material on the Internet, by purchasing the appropriate filtering software, or by monitoring Internet use. Content questions or complaints should be addressed to the content provider.

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7.0 Miscellaneous

7.1 False Pretences. Users must not use Fauquier Communication Centre Society to impersonate any person or use a fictitious user name with any of Fauquier Communication Centre Society’s services, including in any e-mail, Usenet posting, or Internet Relay Chat ("IRC") site. This restriction does not preclude the use of nicknames in IRC, the use of anonymous remailer services, or postings to any site that permits pseudonyms.

7.2 Unsolicited Advertising. Users must not use Fauquier Communication Centre Society to post or transmit any unsolicited advertising, promotional materials or other forms of solicitation to any person except in those areas and on those websites that are designated for such a purpose.

7.3 Harassment, Threats and Abuse. Users must not use Fauquier Communication Centre Society to harass, threaten, or abuse any person or group of people by any means.

7.4 Crude or Offensive Postings. Users must not use Fauquier Communication Centre Society to post offensive or crude messages or images on publicly accessible pages or sites, except where such messages or images are appropriate having regard to the nature of the site. Fauquier Communication Centre Society has the right, but not the obligation, to remove messages or images that Fauquier Communication Centre Society, in its sole discretion, determines are offensive.

7.5 Multiple access. Users must not maintain more than one simultaneous connection to Fauquier Communication Centre Society or any Fauquier Communication Centre Society service, IRC Chat group, or newsgroup.

7.6 Disruptive Conduct. Users must not use Fauquier Communication Centre Society to disrupt the normal flow of online dialogue, or otherwise act in a manner that negatively affects other users, individuals or entities.

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8.0 Bandwidth/Network Traffic and Other Limitations

8.1 You must comply with the current bandwidth/network traffic, data storage and other limitations on the Services.

Users must ensure that their activity does not improperly restrict, inhibit or degrade any other customer's use of the Services, nor represent (in the sole judgment of Fauquier Communication Centre Society) an unusually large burden on the network itself. The guidelines for Bandwidth/Network Traffic Usage/month for each service package are the following:

  • Residential - totaling 5 Gigabytes, or 3 Gigabytes download/2 Gigabytes upload;
  • Home Office - totaling 15 Gigabytes, or 10 Gigabytes download/5 Gigabytes upload;
  • Small Office - totaling 25 Gigabytes, or 18 Gigabytes download/7 Gigabytes upload;
  • Professional Office - totaling 60 Gigabytes, or 40 Gigabytes download/20 Gigabyte upload.
Users exceeding the Bandwidth/Network Traffic amounts specified for their Service Package may be charged $10.00 for each Gigabyte used in excess of their specified amount. In addition, users must ensure that their activity does not improperly restrict, disrupt, inhibit, degrade or impede Fauquier Communication Centre Society's ability to deliver the Services and monitor the Services, backbone, network nodes, and/or other network services.

Effective April 1st, 2012 the FCCS Arrowbridge internet system will be structured around three different Service Level Packages specifying bandwidth volumes in GB and speeds:

Service
Package
Monthly
Cost
Bandwidth
per Month
Download Speeds
UP TO
Upload Speeds
UP TO
Tier 1 (Good SLP) $35.00 10 GB 2.0 Mbps 0.75 Mbps
Tier 2 (Better SLP) $50.00 20 GB 2.5 Mbps 1.00 Mbps
Tier 3 (Best SLP) $75.00 40 GB 3.5 Mbps 1.50 Mbps

8.2 Customers may not resell, share, or otherwise distribute the Services or any portion thereof to any third party without the written consent of Fauquier Communication Centre Society. For example, you cannot provide Internet access to others through a wireless or dial-up connection, host shell accounts over the Internet, provide email or news service, or send a news feed unless express permission is granted by the customer agreement.

You may not provide network services to others via the Fauquier Communication Centre Society.

Wireless routers or other wireless Internet sharing devices must be secured with an active encryption key. For detailed information on how to secure your wireless device consult your users manual or contact our support team.

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9.0 Updates

9.1 This Acceptable Use Policy is subject to change without notice. The current version of the Acceptable Use Policy is always available at the http://www.arrowbridge.ca web site.

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10.0 Questions and Complaints

10.1 Please direct any questions you may have regarding this Acceptable Use policy and complaints regarding violations of this Policy by other Fauquier Communication Centre Society users to accounts@arrowbridge.ca

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